399bed Terms & Conditions — A Complete Guide to Using the Platform

01 Introduction & Acceptance

These terms and conditions ("Terms") govern your use of the 399bed platform. By creating an account or using any of our services, you are deemed to have accepted these Terms.

399bed is an online betting platform offering Sports Betting, live betting, Jackpot, and more for users in Bangladesh and South Asia. Our core mission is to provide a safe, fair, and enjoyable betting experience.

These terms and conditions are written in English to ensure clarity for 399bed's users. However, the original English version will prevail in any legal interpretation.

02 Account Registration & Management

Creating an account on 399bed requires you to provide certain mandatory details. All information submitted must be accurate, complete, and up to date.

Required Registration Information

• Full Name (as per National ID)
• Date of Birth (must be 18 years or older)
• Active Bangladeshi mobile number
• Email Address
• Preferred payment method details

Single account policy

Each individual may only hold one 399bed account. Operating multiple accounts is a violation of our rules and may result in all associated accounts being closed.

Login credentials security

You are solely responsible for keeping your username and password strictly confidential. 399bed will never ask for your password by phone or email. Anyone requesting your password is attempting to defraud you.

03 Eligibility & Age Requirement

The following conditions must be met to use 399bed's services:

• You must be at least 18 years of age.
• You must register an account under your own identity — not in someone else's name.
• All payment methods used on your account must be registered in your own name.
• 399bed may not be accessed from countries or regions where online betting is prohibited.
• Individuals who are unable to make decisions due to mental incapacity are not permitted to use 399bed.

As part of KYC (Know Your Customer) verification, 399bed may request additional identity documents at any time. Failure to provide this information may result in a temporary account suspension.

04 Betting policy & rules

All users on 399bed must adhere to a set of core betting principles. These rules apply equally to everyone on the platform.

Betting Limits

• Minimum bet per event: ৳100
• The maximum bet limit per event varies depending on the event
• Daily maximum bet limits are determined by account tier

Odds Change

Once a bet is confirmed, the original odds will apply even if they change afterwards. For live betting, odds fluctuate rapidly, so the odds at the time of submission will be accepted.

Event Cancellation or Postponement

If an event is cancelled, 399bed will refund the full stake for all bets placed on that event. The same policy applies if an event is postponed and does not resume within 48 hours.

Match Fixing

If unusual betting patterns are detected on any event, 399bed reserves the right to void the relevant bets. Evidence of match fixing or any other misconduct will result in permanent closure of the associated account.

05 Financial Transaction Terms

The following terms apply to all financial transactions on 399bed.

Deposit terms

• Minimum deposit: ৳500 (mobile banking)
• Maximum single deposit: ৳50,000
• Deposits must be made only from a payment account registered in your own name.
• Deposits through third parties are strictly prohibited

Withdrawal Terms

• Minimum withdrawal: ৳500
• Withdrawals must be made to the same payment method used for the deposit
• Withdrawals will not be processed without KYC verification.
• Processing time: 1–24 hours for mobile banking; 1–3 business days for bank transfers.

06 Bonuses & promotional offers

Bonuses and promotional offers on 399bed are subject to specific terms and conditions. By accepting a bonus, you are deemed to have also accepted its associated terms.

General Bonus Policy

• Each bonus carries its own turnover requirement that must be met before any withdrawal can be made.
• The same individual may not claim a bonus for the same offer more than once.
• If bonus abuse is detected, the bonus may be cancelled and the account suspended.
• 399bed reserves the right to modify or discontinue any bonus program at any time without prior notice.

Welcome bonus

399bed offers a welcome bonus for new members. To qualify, you must make your first deposit within the specified timeframe and meet the required turnover. Full terms of the welcome bonus are listed on the offer page.

07 Security & privacy

Protecting your personal and financial information is one of 399bed's top priorities. We keep all data secure using 256-bit SSL encryption.

Data Usage Policy

• Your information is never sold to third parties
• Information is not shared with authorities unless legally required
• You may opt out if your data is used for marketing purposes

For more details, please visit our Privacy Policy Read.

08 Responsible betting policy

399bed believes betting should be a source of entertainment, not addiction. We encourage all users to bet responsibly.

Self-control tools

• Deposit limit: Set your daily, weekly, or monthly deposit limits
• Bet limits: Set a maximum betting limit for a specified period.
• Self-exclusion: Temporarily exclude yourself from your account for a set period.
• Reality Check: Review a summary of your betting activity at regular intervals

09 Prohibited Activities

The following activities are strictly prohibited on 399bed. Any violation may result in permanent account closure and forfeiture of funds.

• Managing an account on behalf of a minor or placing bets for them
• Placing bets using bots or any automated software
• Involvement in match fixing or event manipulation
• Hacking or unauthorized access to another user's account
• Money laundering or transactions involving illegal funds
• Abusing bonuses by creating multiple accounts.
• Attempting to interfere with or compromise the platform's systems
• Attempting to create an account or complete KYC verification using false information.

10 Account suspension & closure

399bed reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any clause within these terms and conditions.
• If false or incomplete information is found in the details provided
• Suspicious or unusual betting patterns
• Court orders or directives from regulatory authorities

Valid balances in suspended accounts are generally returned once the investigation is complete. However, if a rule violation is established, the balance may be forfeited.

11 Limitation of liability

399bed is not liable for the following:

• Missed betting opportunities due to loss of internet connection
• Transaction delays caused by third-party payment gateways.
• Platform unavailability during system updates or maintenance
• Leaking account credentials due to the user's own negligence.

That said, 399bed always strives to resolve technical issues promptly and remains open to providing fair compensation where applicable.

12 Terms amendment policy

399bed reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or SMS.

Continuing to use 399bed after updated terms have been published will be considered acceptance of those changes. We recommend checking this page regularly.

13 Contact & complaints

If you have any questions or complaints regarding these Terms, please contact us:

• Email: support@399bed.click
• Live chat: 399bed website: 8:00 AM – 12:00 AM
• Response time: Typically within 12–24 hours

399bed takes all complaints seriously and is committed to reaching a fair resolution.